We improve organisational performance by helping firms develop and connect their digital business capabilities, drawing on vast experience as long-term pioneers of digital ways of working in the enterprise
We take pride in the diligent, detailed approach we take to our work, and aim to leave behind more productive, collaborative teams wherever we go.
To really improve the way an organisation works with emerging technology requires a combination of skills and knowledge that extend way beyond software features and functions – org design, agile and collaborative ways of working, digital leadership, change movements, psychology and personal productivity are also important.
It is our experience and ability to operate confidently across these domains that our clients say they find most valuable.
Some insights into our thinking:
Browse our blog and newsletter archives
Learn what we mean by an Organisational OS
Read our Smarter Simpler Social founding paper
View an interactive history of the digital workplace
Download a sample research report on Digital Strategy
Leadership Team
Explore Our History
A revelation
A new vision
Building the social web
Award-winning in Legal
Pursuing org change through social tools
Re-thinking enterprise IT & collaboration
Built a great team and learned how to pitch
We managed one of the craziest online + real-life events ever attempted
Acquisition, growth and Vegas nights
Developing social systems to identify actionable data
A long-term transformation role with Bosch
Time for another fresh start to refocus on transformation
A new space
Developed our approach to agile, distributed transformation
Exploring organisational capabilities as change goals
Re-thinking internal functions in an agile organisation
Capability Mapping for Digital Leaders
Lisbon, hybrid locations and lots of learning
Started a new long-term digital capability project
Greater focus on executive education
Expanded our curriculum for digital leadership
Platform development
Launch of Shift*Base as a new venture
Selected Blog Posts
Cracking the Code: Systems, Not Processes in Operations
A couple of years ago, in a fast-growing convenience retail company, I took on a new responsibility - operations. As a newly-appointed Operations Director, I was overwhelmed with the details of how individual processes work, urgent high-risk escalations, and expert...
Continuous Improvement: The big juggle
A common fallacy in team working is the assumption that productivity and continuous improvement are strongly correlated, meaning that when one improves so does the other. In fact, we need to juggle both at the same time, and that means paying attention to the subtle...
Learning, More than One Way
Cerys explores different learning strategies that can enhance the effectiveness of your personal learning system. It is great that employees are increasingly being encouraged to shape their own learning and career development. But for those employees suddenly finding...
Standing on the Shoulders of Giants
Lee considers the debate around AGI, AI as a platform and the immense potential of modular operations + AI to improve the way we build and manage organisations Making Brains vs Connecting Brains My co-founder Livio and I used to share an apartment in London in the...
Developing Long-Term Workforce Capabilities is Better Than Boom & Bust Hiring/Firing
Thousands of employees have recently been ‘let go’ from some of the biggest tech companies in the world, as evidenced by sites like layoffs.fyi. Why is that? Many of the big players have released statements citing over-hiring during lockdown, when e-commerce surged,...
Organisational Radical Candor FTW
Cerys explores missed opportunities for radical, two-way discussions L&D are avoiding in their quest for simple, KPI-friendly projects. It is both a cliché and a truism that change is hard and that it never ends. And whilst trying to make employees feel safe,...