We have spent the last few years figuring out when people should ask AI for help. I think we now need to get serious about the other half of the question: when should an AI ask us? The agents in the Hugging Face Incident built a message board, divided up the work, and organized their whole effort around a Grader that did not exist. Seven hundred of them then broke into Hugging Face looking for answers. Not one was set up to ask a person for anything. That was a security test, and isolation was the point. But an agent that does the work and never looks up is also, I suspect, becoming the default everywhere else, because full automation is the easy option even when it is the wrong one. We need agents that know when to look up. The results will be safer, and I know they will be more human as well.
