by Cerys Hearsey | Aug 27, 2021 | Culture, Future of Work, org structures, Thoughts |
Some reflections on EX, the role of managers in creating colleague-first experiences and the challenge of relentless change for all. Investment in colleague-centricity is finally catching up to customer-centricity. We have many more conversations with our clients...
by Cerys Hearsey | Jun 25, 2021 | Culture, enablement, Leadership, org structures |
Cerys shares links and insights into teams and leadership, inspired by the launch of a major collaborative project. This week, much of our time has been occupied with the launch of a new collaborative squad, with ambitious goals, combining the Post*Shift team, a...
by Cerys Hearsey | May 13, 2021 | Capabilities, Future of Work, Learning |
How can we work to build a truly developmental organisation, allowing new capability development to be for everyone, not just those closest to the customer? With any transformation effort, it makes sense to target meaningful organisational capabilities rather than...
by Cerys Hearsey | Mar 18, 2021 | Future of Work, Technology |
In this edition, Cerys explores how employees can feel less on the back foot when it comes to emerging tech. Yesterday I had the pleasure of presenting at a conference on the paradox of emerging technology, and one of the questions asked at the end of my talk has...
by Cerys Hearsey | Mar 4, 2021 | Leadership, Learning |
In this edition, Cerys looks at what emerging leaders need when faced with the challenge of building the future of their organisations. Being identified as an emerging leader is both a proud and daunting moment for many – stepping into a sliver of limelight...
by Cerys Hearsey | Oct 15, 2020 | Culture, enablement, Future of Work |
This week, Cerys writes about the emerging hybrid future of organisations and the challenges facing managers and leaders as they learn to both function and support others in the new hybrid world. The Unbearable Lightness of Remote Working The wants and needs of...
