The first wave of digital transformation was about adding digital capabilities to existing structures; the next is about creating natively digital and connected structures that operate more like software.

It is time to upgrade our organisational operating systems

Change is hard, but it is unlikely to stop any time soon. Instead of big bang change programmes, we need to make distributed, agile transformation part of the agenda for all teams and organisational units.

Distributed, agile transformation makes change routine

How can we overcome the culture of ‘learned helplessness’ surrounding digital technology in the workplace, and give people opportunities to help themselves and each other?

Bridging the skills gap in the digital workplace

Recent Posts

Trustfulness and professionalism

Trustfulness and professionalism

In a complex world where few of us have time to understand the intricate detail of data, accounting, law and perhaps even code, we will need trusted professionals to help us navigate complexity. So whilst automation and technology will probably reduce headcount in the profession overall, the prize for those who can use our new technology superpowers to create value for their clients will be ever greater. Algorithmic transparency and code standards can help us trust the underlying machinery, but I predict we will still place our trust in humans to make the final judgement.

read more
The trap of user-centricity in the Digital Workplace

The trap of user-centricity in the Digital Workplace

The aspect of the future of the digital workplace that most excites me is its data. The social and organisational network data produced by these tools provides a wealth of possibilities to explore. These can be as simple as a chatbot that replaces an IT help-desk, or as complex as being able to understand the behaviour patterns of your business.

read more
Change the system, change the culture

Change the system, change the culture

The challenge of transforming large, complex organisations that have grown up around calcified hierarchies and process management structures is a hard one, so we should not be surprised that people often have different areas of focus or emphasis about where to start and what matters. But at some point, we have to face up to and challenge the core system that sustains the old and holds back change…

read more
Different stages of Digital Transformation and why we can’t run before we learn to walk

Different stages of Digital Transformation and why we can’t run before we learn to walk

Tempting as it is to rush straight to digital innovation, the underpinning platform, digital literacy and ways of working need to be in place to have a good chance of success. On the other hand, we should not see digital as just a better email client or a way to automate poorly designed processes. Although this is a critical first step, too often we see companies stop there. Once companies become digitally mature, they need to strive for transformation and innovation in the ways they do things and ultimately in ‘what’ they do…

read more
Joining The Future Workforce

Joining The Future Workforce

The circular conversation about robots taking all the jobs rumbles on. In some industries however we see the dawning realisation that automation is not occupation-focussed, but task focussed, and the composition of tasks dictates how fast a role will be automated....

read more
The Copenhagen Catalog

The Copenhagen Catalog

This year’s TechFestival in Copenhagen was a great event with a soul, and pulled together people from all over the world who want to see technology have a positive impact on our world (good write up here). Within the event, Thomas Madsen-Mygdal pulled together a...

read more