WHERE WORK HAPPENS
An ESN is a great way to connect your organisation, but employees also need more specific collaboration and communication tools at the level of the team and the individual. Increasingly, the ESN is becoming a base for a wider Digital Workplace Hub, where employees can access these tools.
Smart integration of tools and the data they produce is key to making the ESN more relevant and useful, whilst creating a user experience on a par with the consumer tools we are used to.
GETTING THINGS DONE
Teams work in different ways. Factory floor workers may not use the same tools as office-based knowledge workers or software developers. We work with a variety of on premise and cloud-based team collaboration tools that suit different use cases and ways of working (e.g.document-, wiki- or chat-based).
By integrating these into a Digital Workplace Hub, users can find the right tools for their needs, whilst giving others access to the information they produce via the ESN.
KEY SERVICE ELEMENTS
- Technology evaluation
- Use case development
- System design & planning
- integration and UX design
- Collaborative user journey design
- User research & engagement
- New ways of working support
- Animation and inspiration
Towards a Digital Workplace Hub
An Integration Hub for Collaboration
Apps and Tools for Different Work Contexts
A Place to Learn about New Ways of Working
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SELECTED BLOG POSTS
This post is co-authored by Cerys Hearsey and Christine Overby. It originates in our shared experience using these tools in our Post*Shift "Living Lab," and our shared belief that adaptive organisations will only emerge at any scale when IT and the business work...read more
By 2017, McKinsey predicts that 70% of companies will have an Enterprise Social Network (ESN). Now that these platforms are finally mainstream, we need to focus on how to increase their utility and usefulness for employees and the wider organisation. Adoption and...read more
The past few days, I have been taking part in European Utility Week in Barcelona, where I gave a talk on why the future of connected products and services requires that utility firms become connected companies, and how a business-as-a-platform model is the...read more
Earlier this week at the IOM Summit in Cologne, I gave a talk entitled 'Defining the Operating Model for the Digital Enterprise’ that outlined what I think are the two key foundations of a digitally transformed enterprise: An operating system that coordinates work...read more
This is a summary of a talk I gave this week to the Stuttgart Social Forum at the Bosch R&D Campus in Renningen, and you can view the accompanying slides here. What is the use case for organisational structure? The rise of social technology in the workplace...read more
ESNs are now part of the furniture A basic form of social business collaboration is now an expected feature of the modern workplace, at least in terms of the prevalence of ESN platforms like IBM Connections, Jive and Sharepoint, or chat apps like Slack and Yammer....read more
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