WHERE WORK HAPPENS
An ESN is a great way to connect your organisation, but employees also need more specific collaboration and communication tools at the level of the team and the individual. Increasingly, the ESN is becoming a base for a wider Digital Workplace Hub, where employees can access these tools.
Smart integration of tools and the data they produce is key to making the ESN more relevant and useful, whilst creating a user experience on a par with the consumer tools we are used to.
GETTING THINGS DONE
Teams work in different ways. Factory floor workers may not use the same tools as office-based knowledge workers or software developers. We work with a variety of on premise and cloud-based team collaboration tools that suit different use cases and ways of working (e.g.document-, wiki- or chat-based).
By integrating these into a Digital Workplace Hub, users can find the right tools for their needs, whilst giving others access to the information they produce via the ESN.
KEY SERVICE ELEMENTS
- Technology evaluation
- Use case development
- System design & planning
- integration and UX design
- Collaborative user journey design
- User research & engagement
- New ways of working support
- Animation and inspiration
Towards a Digital Workplace Hub
An Integration Hub for Collaboration
Apps and Tools for Different Work Contexts
A Place to Learn about New Ways of Working
Considering how to extend your ESN to a Digital Workplace Hub?
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SELECTED BLOG POSTS
In this week's newsletter, Lee Bryant shares some links relating to the emerging debate about the transparency and role of algorithmic sharing of information in the digital workplace.In the wake of last week’s Facebook / CA furore, people are starting to question the...read more
Like many people who were advocates for social tools in the early 2000’s, I regret that the comfortable world of collegiate, respectful debate and empathetic connection we enjoyed as early bloggers morphed into the dystopian world of Facebook manipulation, /b/,...read more
Overcoming functional silos is high on the list of pain points of most organisations. Important to know is all silos lead to detrimental insularity. This causes teams to lose alignment with the wider org, which has lots of negative knock-on effects. ...read more
The meteoric rise of Slack over the past few years has re-energised the digital workplace field, and now with Microsoft Teams starting to become widely adopted in more traditional enterprises, new opportunities are opening up around this class of tools. Most...read more
Yesterday morning, I heard my colleague Livio speak at an event hosted by Kemp Little on the challenges of global virtual working. Along with Keith Warburton from Global Business Culture and Marian Bloodworth, Employment Partner at Kemp Little, they explored the...read more
In this post, lead consultant Cerys Hearsey explores the barriers created by end-users learned helplessness with Enterprise Social Tools. In 2017, the enterprise collaboration space started to polarise around two approaches - the simplicity and focus on...read more
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