UNLOCK YOUR DATA
We seek out and unlock business insights hidden in ESN datasets, extending what is possible with the tools’ built-in dashboards to go beyond basic social network metrics.
Our approach allows you to zero in on the way users actually work, gather evidence on how your ESN creates value, and uncover how it can accelerate progress towards business goals.
Wherever possible, ESN data can also be combined with other enterprise data types to provide a fuller picture of company performance, beyond social collaboration.
Our approach also provides engaging data visualisations to help communicate value and a re-usable framework for supporting in-house data research and insights.
KEY SERVICE ELEMENTS
- Stakeholder workshops
- Data insights objectives
- Business data research
- Dataset fitness checks
- Data framework creation
- Trend spotting & testing
- Data insights visualisation
- Reporting & recommendations
Using ESN data to map the org
Social Network Mapping
ESN data can provide a more realistic picture of collaboration and how work gets done
Combining with other data sources
By cross-referencing other data sources we can show impact on core business performance
Monitoring organisational health
ESN data can help create organisational health measures to track Digital Transformation efforts
Considering how to gain deeper insights from your network’s social data?
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SELECTED BLOG POSTS
Overcoming functional silos is high on the list of pain points of most organisations. Important to know is all silos lead to detrimental insularity. This causes teams to lose alignment with the wider org, which has lots of negative knock-on effects. ...read more
The meteoric rise of Slack over the past few years has re-energised the digital workplace field, and now with Microsoft Teams starting to become widely adopted in more traditional enterprises, new opportunities are opening up around this class of tools. Most...read more
Yesterday morning, I heard my colleague Livio speak at an event hosted by Kemp Little on the challenges of global virtual working. Along with Keith Warburton from Global Business Culture and Marian Bloodworth, Employment Partner at Kemp Little, they explored the...read more
In this post, lead consultant Cerys Hearsey explores the barriers created by end-users learned helplessness with Enterprise Social Tools. In 2017, the enterprise collaboration space started to polarise around two approaches - the simplicity and focus on...read more
At truly data-driven companies, such as Google or Facebook, where the business model relies on customer data to function, there is no question of trusting data, it’s embedded in the DNA of the company. But unfortunately the same isn’t yet true for the wider business...read more
There is no role more central to organisational transformation than Change Agent or Digital Guide. There are roles that may be more strategic, but the change agent is woven into the fabric of transformation, they are the ones in the trenches, helping the organisation...read more
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