Industrial & Manufacturing

The modern world was built by manufacturing firms, and many of our most innovative firms today create physical products, not just software. But large traditional firms urgently need to adapt if they are to remain competitive in the digital era.

Software is everywhere but it is not everything.

Industrial firms face a two-sided challenge in their Digital Transformation journey. First, building connected products, services and platforms to leverage the exciting new opportunities of IoT. Second, the need to create a connected company to overcome old, siloed ways of working and thinking to become more agile and adaptive in response to change.

Connected products need a connected company.

With competition from both startups and large technology firms, expectations are high. Customers are demanding new, direct interaction with industrial firms, who are often stuck in an old B2B or OEM mindset.

To rise to the challenge, industrial firms must harness the best of both worlds, combining their legacy of traditional engineering skill, a culture of discipline, quality and safety, but with the innovation and agile mindset coming from the startup world.

Service elements

  • Digital Workplace development
  • Technology adoption & culture change
  • Leadership development & learning
  • Platforms & startup ecosystems
  • Incubation and innovation
  • Connected digital strategy


Challenges we address

  • Need to become more agile
  • Silos and divisions holding you back
  • Speed up innovation in IoT
  • Involve the workforce in new tech
  • New technology-based services
  • Preparing for a world of data & AI

Typical Benefits

  • Increased adoption and utility for digital workplace technologies
  • Lower end-user support costs
  • Digital skills development at all levels of the organisation
  • Improved user engagement for digital ways of working

A Practical Model for Distributed Digital Leadership

Last week I presented a model of digital leadership and strategy at #SocialNow in Lisbon. Here is the text of my talk, with slides embedded at the end...   It is very hard to succeed with digital transformation in an established organisation without addressing...

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What do we mean by an Org OS?

"The greatest challenge for today’s leaders is how to upgrade their organisation’s operating system” This is how we frame the conversation about organisational change and the role of digital transformation on our newly-updated website, so I thought I would explain our...

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Our Guide to the Evolution of the Digital Workplace

A few weeks ago, LJ hosted a vibrant and well-informed twitter chat about the future of the digital workplace, which we summarised in a blog post. It occurred to us that there are a lot of people and organisations still working hard to develop a basic connected...

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Digital Workplace Retrospective | #PS_Salon Summary

Last Friday I hosted our first ever #PS_Salon discussion on Twitter, conducting a retrospective of the Digital Workplace. Hearing what the Digital Workplace community have learned over the last 20+ years and speculating on what will come next proved to be a fertile ground for conversation…

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Building Ethical Organisations

As organisations struggle with the increasing complexity of change, they are at increased risk of moral missteps. The challenge of ensuring products are ethically designed can come second to being disruptive, innovative and cutting-edge. Many large organisations take their cue from Facebook, Google and Uber who are not covering themselves in glory in this area…

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