At the platform level…
Organisations need to strengthen the connected fabric of the organisation by building out their digital workplace. But they need to go much further if they want to create platforms capable of supporting the data, AI, algorithms and smart systems they need to become truly adaptive.
A key challenge for any organisation looking to shift from a traditional hierarchy to a more connected and agile way of working is to develop the platform that connects and coordinates people and their work.
This starts with the digital workplace as a key connecting layer, but to really become the place where work happens, an organisational platform needs to also include services, data, algorithms and other Intellectual Property that makes up the value creation process.
Some of the fastest growing firms today are platform businesses that automate repeatable processes as services and algorithms that others within the organisation can build on to create value for customers.
As pioneers of the use of digital workplace technology, we are hugely experienced in helping organisations design, build and integrate work platforms to reduce their reliance on hierarchical management, benefit from automation and increase agility.
Digital Workplace
How can organisations improve their digital workplace, encourage adoption and optimise new ways of working?
Agile Operations
How can teams transform what they do, making use of automation and service-oriented methods to improve outcomes?
Capability & Service Mapping
How can organisations coordinate digital development and build a map of key digital business capabilities?
Standing on the Shoulders of Giants
Making Brains vs Connecting Brains My co-founder Livio and I used to share an apartment in London in the 1990s that was close to a dreadful nightclub, so we were sometimes inadvertent witnesses to messy, drunken procreation activities in the alleyway next to our...
Organisational Evolution & the Power of Competitive Ecosystems
5 perspectives on how to harness the power of evolution within competitive environments to improve our organisations.
Let’s (Not) Make Bots In Our Own Image
Approximation & Interpolation It is impossible to ignore the wave of excitement, hype and alarm that the launch of ChatGPT - and its recent adoption by Microsoft as an enhancement to its Bing search engine - has created in the past couple of weeks. Co-founder Sam...
Is email to blame for what is wrong with office communication?
Or are Meetings? Or Slack messages? Or Teams Channels? Or, maybe it's simply us... ‘This meeting could have been an email!’ How many of us have uttered these words under our breath, sat in yet another pointless meeting? Meetings like these waste so much time, and...
Little Helper, not Big Brother
Amid the AI hype and fear-mongering, there is value today in creating augmentative little helpers in the workplace, rather than trying to simply replace people. We make our tools, and our tools destroy us in a robot uprising make us Amid reports of ChatGPT being used...
Data Mesh – Can we de-centralise ownership and usage of data in our organisations to improve its quality, relevance, and usage?
Following up on Cerys’ exploration of building data capabilities last week, I want to discuss the potential that a Data Mesh approach holds for businesses to achieve this, compared to more centralised data warehouses and data lakes (or even data lakehouses!). Perhaps...