At the platform level…

Organisations need to strengthen the connected fabric of the organisation by building out their digital workplace. But they need to go much further if they want to create platforms capable of supporting the data, AI, algorithms and smart systems they need to become truly adaptive.

A key challenge for any organisation looking to shift from a traditional hierarchy to a more connected and agile way of working is to develop the platform that connects and coordinates people and their work.

This starts with the digital workplace as a key connecting layer, but to really become the place where work happens, an organisational platform needs to also include services, data, algorithms and other Intellectual Property that makes up the value creation process.

Some of the fastest growing firms today are platform businesses that automate repeatable processes as services and algorithms that others within the organisation can build on to create value for customers.

As pioneers of the use of digital workplace technology, we are hugely experienced in helping organisations design, build and integrate work platforms to reduce their reliance on hierarchical management, benefit from automation and increase agility.

Digital Workplace

How can organisations improve their digital workplace, encourage adoption and optimise new ways of working?

Agile Operations

How can teams transform what they do, making use of automation and service-oriented methods to improve outcomes?

Capability & Service Mapping

How can organisations coordinate digital development and build a map of key digital business capabilities?

Can Software Replicate the Value of Real-World Interaction?

Can Software Replicate the Value of Real-World Interaction?

In this edition, Livio shares some thoughts on how much better virtual environments need to be to compete with in-person interaction, serendipity & co-creation, and how team rituals might help. One of the most acutely-felt shortcomings of remote working is the...

People and Machines United in Bloviation

People and Machines United in Bloviation

In this edition, Lee looks at different views of GPT-3, and how the acceleration of white collar automation will change both the fitness function for managers and how we value their contributions. General AI: Genius or Bloviator? The new version of OpenAI’s Generative...

The ESN as an Engine for Employee Experience Improvement

The ESN as an Engine for Employee Experience Improvement

We have worked with enterprise social networks (ESNs) for over 15 years, helping organisations to create a connected context, networks and communities to support new ways of working and overcome the harmful effects of silos. In Munich this week, at the 15th Social...

Our Guide to the Evolution of the Digital Workplace

Our Guide to the Evolution of the Digital Workplace

A few weeks ago, LJ hosted a vibrant and well-informed twitter chat about the future of the digital workplace, which we summarised in a blog post. It occurred to us that there are a lot of people and organisations still working hard to develop a basic connected...

Digital Workplace Retrospective | #PS_Salon Summary

Digital Workplace Retrospective | #PS_Salon Summary

Last Friday I hosted our first ever #PS_Salon discussion on Twitter, conducting a retrospective of the Digital Workplace. Hearing what the Digital Workplace community have learned over the last 20+ years and speculating on what will come next proved to be a fertile ground for conversation…