The Quantified Organisation
Building a real-time picture of organisational health
to measure and monitor digital transformation
NO MORE CRASH DIETS
Just as a crash diet rarely sustains over the long term compared to gradual lifestyle improvements encouraged by the Quantified Self movement, so too traditional top-down change projects rarely deliver sustained business impact.
Instead of thinking about change as a series of big-bang projects imposed on a sceptical organisation, our approach monitors the health and effectiveness of organisational structures and practices on an ongoing basis, tweaking, iterating and shaping them based on measurement and feedback.
The use of social tools in the enterprise gives us the necessary data to make the Quantified Organisation a reality, but it also provides a way of tracking the goals and progress of social platform adoption.
ALWAYS BE CHANGING
Our methodology provides a way to express goals in terms of desired organisational capabilities that are necessary to survive and thrive in the 21st Century.
These capabilities then break down into specific attributes that can be measured or detected through a variety of data, from employee surveys to social network analysis of collaboration platforms.
This gives individual teams and managers a real-time picture of their organisation and how it is progressing towards a desired future state, making day-to-day change activities measurable and tying them into known strategic priorities.
For more background on our Quantified Org methodology, see our initial blog post on the subject.
SELECTED BLOG POSTS
We have worked with enterprise social networks (ESNs) for over 15 years, helping organisations to create a connected context, networks and communities to support new ways of working and overcome the harmful effects of silos. In Munich this week, at the 15th Social...
Being really busy and working really hard = providing maximum value to the team, right? Well… While this obviously can be true, it can also be a comforting lie we tell ourselves without even realising it. If you’re working flat out all week but not completing any...
Digital transformation may be the most convenient shorthand for today's efforts to digitise business models, organisation and processes, but, never-the-less, the term is far from perfect. The word digital brings its own challenges (because in this context, digital...
Digital transformation is more than just a technology initiative. It means ensuring our organisations are ready for the challenges and opportunities of digitisation in terms of products and services, but also the organisation that produces them and the business models...
Too often, both crash diets and Digital Transformation go for appearances at the expense of lasting results. Today's Digital Transformation case studies are mostly technology deployments, with some digital labs or hackathon sparkle dust thrown on top. Even efforts to...
Earlier this week at the IOM Summit in Cologne, I gave a talk entitled 'Defining the Operating Model for the Digital Enterprise’ that outlined what I think are the two key foundations of a digitally transformed enterprise: An operating system that coordinates work...
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