At the team level…
Small, focused teams are the fundamental building block of adaptive organisations. Embedding agile and service-oriented methods at the team level is at the heart of any digital transformation, and has the greatest potential to achieve efficiencies and operational improvement.
With the support of local leaders who can protect the space for agile teams to thrive, this transition can quickly reduce unnecessary or broken processes and bureaucratic inertia – plus increase the scope for automating the boring bits.
The goal is practical agility, not agile ideology, which requires flexible multi-modal management, presence and engagement from leaders.
We provide tools, learning and support to help teams evolve from ‘following the process’ to owning the services and value proposition they deliver to the organisation and customers.
We support teams and leaders to optimise their use of digital and collaboration tools, and help them transform their work as service owners, using continuous improvement methods to evolve.
Digital Transformation
How can we help team leads implement agile methods and enable small, multi-disciplinary teams to move ahead more quickly?
Capability & Service mapping
How can we map digital business capabilities and services to identify strengths, gaps and priorities for development?
Learning Support
How can we build a picture of team learning needs and generate custom learning journeys to support them?
Learning, More than One Way
Cerys explores different learning strategies that can enhance the effectiveness of your personal learning system. It is great that employees are increasingly being encouraged to shape their own learning and career development. But for those employees suddenly finding...
Standing on the Shoulders of Giants
Making Brains vs Connecting Brains My co-founder Livio and I used to share an apartment in London in the 1990s that was close to a dreadful nightclub, so we were sometimes inadvertent witnesses to messy, drunken procreation activities in the alleyway next to our...
Developing Long-Term Workforce Capabilities is Better Than Boom & Bust Hiring/Firing
Thousands of employees have recently been ‘let go’ from some of the biggest tech companies in the world, as evidenced by sites like layoffs.fyi. Why is that? Many of the big players have released statements citing over-hiring during lockdown, when e-commerce surged,...
Organisational Radical Candor FTW
Cerys explores missed opportunities for radical, two-way discussions L&D are avoiding in their quest for simple, KPI-friendly projects. It is both a cliché and a truism that change is hard and that it never ends. And whilst trying to make employees feel safe,...
Organisational Evolution & the Power of Competitive Ecosystems
5 perspectives on how to harness the power of evolution within competitive environments to improve our organisations.
The cult of bare minimum learning
The past few years have seen an increasing investment in solving the growing digital skills gap within organisations. There are pockets of employees, even in leadership, who adopt learned helplessness with a chuckle - as if it is OK to lead in the digital age without...