At the team level…
Small, focused teams are the fundamental building block of adaptive organisations. Embedding agile and service-oriented methods at the team level is at the heart of any digital transformation, and has the greatest potential to achieve efficiencies and operational improvement.
With the support of local leaders who can protect the space for agile teams to thrive, this transition can quickly reduce unnecessary or broken processes and bureaucratic inertia – plus increase the scope for automating the boring bits.
The goal is practical agility, not agile ideology, which requires flexible multi-modal management, presence and engagement from leaders.
We provide tools, learning and support to help teams evolve from ‘following the process’ to owning the services and value proposition they deliver to the organisation and customers.
We support teams and leaders to optimise their use of digital and collaboration tools, and help them transform their work as service owners, using continuous improvement methods to evolve.
Digital Transformation
How can we help team leads implement agile methods and enable small, multi-disciplinary teams to move ahead more quickly?
Capability & Service mapping
How can we map digital business capabilities and services to identify strengths, gaps and priorities for development?
Learning Support
How can we build a picture of team learning needs and generate custom learning journeys to support them?
The Fabric of the Org is Links Not Bricks
This week we look forward to the looming battle between office and "remote" working and ask what we can learn from Reddit and gamers about collaboration. Ronald Coase Reversed Earlier this week, I completed the content planning phase for an extensive leadership...
Mind Your Language
In this edition, Livio looks at some of the subtler communication challenges we rarely focus on in digital change programmes. What's in a word? I never cease to be amazed by the speed with which certain terms spread across all sorts of business communities, eventually...
Siloed Capability Development Cancels Out Transformation Advantage
How can we work to build a truly developmental organisation, allowing new capability development to be for everyone, not just those closest to the customer? With any transformation effort, it makes sense to target meaningful organisational capabilities rather than...
World-Building in Hybrid Organisations
How can we move beyond 'managing' one-size-fits-all workplace culture and think about world-building or cultivating a hybrid ecology in the post-lockdown period? Can online working reach escape velocity? The debate about whether - and how - to return to the office...
Digital Talent: An Emergent Approach
How can HR functions adopt a more creative, targeted approach to developing home-grown digital talent? The digital people challenge The digital skills gap was already widening fast before COVID-19 struck, as this World Economic Forum report shows. Since then, the 1-2...
More Thoughts on the Digital Leadership Gap
This week, Lee reflects on the leadership reform agenda we need to pursue to unlock the productivity gains we hope to see from digital innovation. Somewhere over the rainbow? It feels like there is so much potential value just over the horizon - such an opportunity to...