At the team level…

Small, focused teams are the fundamental building block of adaptive organisations. Embedding agile and service-oriented methods at the team level is at the heart of any digital transformation, and has the greatest potential to achieve efficiencies and operational improvement.

With the support of local leaders who can protect the space for agile teams to thrive, this transition can quickly reduce unnecessary or broken processes and bureaucratic inertia – plus increase the scope for automating the boring bits.

The goal is practical agility, not agile ideology, which requires flexible multi-modal management, presence and engagement from leaders.



We provide tools, learning and support to help teams evolve from ‘following the process’ to owning the services and value proposition they deliver to the organisation and customers.

We support teams and leaders to optimise their use of digital and collaboration tools, and help them transform their work as service owners, using continuous improvement methods to evolve.

Digital Transformation

How can we help team leads implement agile methods and enable small, multi-disciplinary teams to move ahead more quickly?

Capability & Service mapping

How can we map digital business capabilities and services to identify strengths, gaps and priorities for development?

Learning Support

How can we build a picture of team learning needs and generate custom learning journeys to support them?

Mind Your Language

Mind Your Language

In this edition, Livio looks at some of the subtler communication challenges we rarely focus on in digital change programmes. What's in a word? I never cease to be amazed by the speed with which certain terms spread across all sorts of business communities, eventually...

Digital Talent: An Emergent Approach

Digital Talent: An Emergent Approach

How can HR functions adopt a more creative, targeted approach to developing home-grown digital talent? The digital people challenge The digital skills gap was already widening fast before COVID-19 struck, as this World Economic Forum report shows. Since then, the 1-2...

More Thoughts on the Digital Leadership Gap

More Thoughts on the Digital Leadership Gap

This week, Lee reflects on the leadership reform agenda we need to pursue to unlock the productivity gains we hope to see from digital innovation. Somewhere over the rainbow? It feels like there is so much potential value just over the horizon - such an opportunity to...