At the team level…
Small, focused teams are the fundamental building block of adaptive organisations. Embedding agile and service-oriented methods at the team level is at the heart of any digital transformation, and has the greatest potential to achieve efficiencies and operational improvement.
With the support of local leaders who can protect the space for agile teams to thrive, this transition can quickly reduce unnecessary or broken processes and bureaucratic inertia – plus increase the scope for automating the boring bits.
The goal is practical agility, not agile ideology, which requires flexible multi-modal management, presence and engagement from leaders.
We provide tools, learning and support to help teams evolve from ‘following the process’ to owning the services and value proposition they deliver to the organisation and customers.
We support teams and leaders to optimise their use of digital and collaboration tools, and help them transform their work as service owners, using continuous improvement methods to evolve.
Digital Transformation
How can we help team leads implement agile methods and enable small, multi-disciplinary teams to move ahead more quickly?
Capability & Service mapping
How can we map digital business capabilities and services to identify strengths, gaps and priorities for development?
Learning Support
How can we build a picture of team learning needs and generate custom learning journeys to support them?
Let’s (Not) Make Bots In Our Own Image
Approximation & Interpolation It is impossible to ignore the wave of excitement, hype and alarm that the launch of ChatGPT - and its recent adoption by Microsoft as an enhancement to its Bing search engine - has created in the past couple of weeks. Co-founder Sam...
Is email to blame for what is wrong with office communication?
Or are Meetings? Or Slack messages? Or Teams Channels? Or, maybe it's simply us... ‘This meeting could have been an email!’ How many of us have uttered these words under our breath, sat in yet another pointless meeting? Meetings like these waste so much time, and...
Little Helper, not Big Brother
Amid the AI hype and fear-mongering, there is value today in creating augmentative little helpers in the workplace, rather than trying to simply replace people. We make our tools, and our tools destroy us in a robot uprising make us Amid reports of ChatGPT being used...
Improving our ability to navigate macro volatility in a world where we can’t predict it
A final few links and observations as we close 2022 on the skills we need to develop if we are to safely and successfully navigate complexity and macro-level volatility. From Tochka-Us to Twitterdammerung in 2022 I am not going to make the mistake of trying to predict...
Moving From Ad-hoc Hybrid Working to a Hybrid Work System in 2023
In this edition, Lee considers how we can learn the lessons of ad-hoc hybrid work and create a fully-featured hybrid work system to help us hit the ground running in 2023.
Data Mesh – Can we de-centralise ownership and usage of data in our organisations to improve its quality, relevance, and usage?
Following up on Cerys’ exploration of building data capabilities last week, I want to discuss the potential that a Data Mesh approach holds for businesses to achieve this, compared to more centralised data warehouses and data lakes (or even data lakehouses!). Perhaps...