What we do

We have deep experience across all key areas of modern, digital operations in both startups and large organisations. We work as catalysts and enablers of transformation, acting as a force multiplier to the talent and resources that already exist inside your organisation.

We equip leaders to design, develop and run their organisational operating system.

Don’t promise change. Help people.

We work with leaders at every level to connect digital strategy, map digital business capabilities and guide both transformation and continuous improvement to take advantage of digital, connected ways of working.

This requires a combination of learning, coaching, technology, org design, employee experience and practical hands-on operational improvement. We start small, find and support ‘future firm’ elements that are trying to break through, and then build a coalition of the willing to spread change.

There is no single template for a modern organisational operating system, but the most important starting point is to make emerging leaders away that it is their job to design, refine and run it, rather than try to fit new ways of working into old organisational boxes.

We leave behind confident, connected digital leadership groups that can involve the whole organisation in guiding improvement, and with clear practical goals in terms of the services and structures they need to develop to meet the challenges of the digital era.

 

At the leadership level

We work with digital leaders to map digital strategy, capability gaps, and cultivate a network of digital guides across the organisation; we also deliver in-depth digital leadership learning and development programmes.

At the platform level

We map the capabilities, services and skills of emerging agile teams, and help assemble them into a service platform that the whole firm can use. We also help design and implement key platform elements starting with a digital learning hub.

At the team level

We help switch from a process-centric work system to a more agile and service-centric approach, identify scope for automation or standardisation of these services, and then create the interfaces and connections with other teams to work better together.

The ESN as an Engine for Employee Experience Improvement

The ESN as an Engine for Employee Experience Improvement

We have worked with enterprise social networks (ESNs) for over 15 years, helping organisations to create a connected context, networks and communities to support new ways of working and overcome the harmful effects of silos. In Munich this week, at the 15th Social...

We are hiring!

We are hiring!

Do you believe that companies should be more human? Post*Shift is a specialist consulting and software firm, focussed on helping some of the world’s best companies become more agile and preparing their leaders for the challenges and opportunities of...

A Practical Model for Distributed Digital Leadership

A Practical Model for Distributed Digital Leadership

Last week I presented a model of digital leadership and strategy at #SocialNow in Lisbon. Here is the text of my talk, with slides embedded at the end...   It is very hard to succeed with digital transformation in an established organisation without addressing...

What do we mean by an Org OS?

What do we mean by an Org OS?

"The greatest challenge for today’s leaders is how to upgrade their organisation’s operating system” This is how we frame the conversation about organisational change and the role of digital transformation on our newly-updated website, so I thought I would explain our...

Our Guide to the Evolution of the Digital Workplace

Our Guide to the Evolution of the Digital Workplace

A few weeks ago, LJ hosted a vibrant and well-informed twitter chat about the future of the digital workplace, which we summarised in a blog post. It occurred to us that there are a lot of people and organisations still working hard to develop a basic connected...

Digital Workplace Retrospective | #PS_Salon Summary

Digital Workplace Retrospective | #PS_Salon Summary

Last Friday I hosted our first ever #PS_Salon discussion on Twitter, conducting a retrospective of the Digital Workplace. Hearing what the Digital Workplace community have learned over the last 20+ years and speculating on what will come next proved to be a fertile ground for conversation…