With AI driving innovation in the insurance industry, it’s important to stay up to date with the latest developments. Read the post to discover four emerging AI trends in the insurance industry.
AI isn’t anything new for insurance companies. Many have embraced AI and intelligent automation for years. But the heightened focus around generative AI and large language models spurred increased investments across the insurance sector. Organizations saw AI’s potential for streamlining the customer experience, introducing new insurance products, improving risk and policy setting, and offloading back-office repetitive tasks.