Artificial intelligence (AI) is revolutionising the workplace, assisting with four unexpected tasks. Firstly, AI can help with hiring processes, screening CVs and conducting initial interviews, reducing time spent on these tasks by HR teams. AI’s ability to analyse large amounts of data can also help identify the best candidates for a role based on qualifications, skills, and experience.
Secondly, AI can streamline customer service, using chatbots to answer common questions and resolve basic issues, freeing up customer service representatives for more complex tasks. These chatbots can be programmed to respond in a human-like manner, improving customer interaction experiences.
Thirdly, AI can aid in project management, tracking progress, predicting potential roadblocks, and suggesting solutions. AI can analyse data from previous projects to predict future outcomes, helping project managers make informed decisions.
Finally, AI can assist with cybersecurity, identifying potential threats and vulnerabilities, and taking preventative measures. AI can analyse patterns and behaviours to detect anomalies that could indicate a cyber attack, providing a proactive approach to security.
AI is proving to be a valuable tool in the workplace, improving efficiency and productivity in unexpected areas.
Go to source article: https://mashable.com/article/4-unexpected-work-tasks-ai-can-help-with