Don’t Outsource Agentic Capability Design

For the past couple of weeks, I have been interviewing senior function heads and operational leaders in a large hi-tech firm as part of an AI literacy programme. What struck me most was not their enthusiasm for AI, but the degree to which they already know what they...

Agents are Easy; the Agentic Enterprise is Not

Agentic AI is showing great promise in coding and personal productivity, but the shift from personal to organisational agent usage in the enterprise is harder and more complicated than it looks. It also heralds a profound shift in what we consider to be ‘work’ and...

CHROs as Systems Architects not Programme Owners

Enterprise AI-led transformation is changing the focus of most leadership roles to a greater or lesser extent, but one of the most impacted is likely to be the HR function and CHRO roles in particular. CHROs are being asked to lead AI transformation, ensuring...

Embrace the Human to Overcome the AI Capability Absorption Gap

The Capability Absorption Gap in enterprise AI is widening, not narrowing, as model and tool development outstrips the ability of incumbent business leaders to adapt to what it makes possible. Adoption programmes are not cutting it, and their focus on getting people...

Agents at the Ready? Yes and No…

Agentic AI capabilities are developing within several pace layers at once – economic, infrastructure, capability readiness, and knowledge engineering – and it is getting harder to stay on top of these developments whilst tracking their interdependence. But...