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Recent Blog Posts
How can AI Help Accelerate Europe’s Industrial Renaissance?
Industrial AI is starting to transform the way we make things, and the cost model for doing so, which could provide a much-needed boost to the industrial renaissance that Europe needs in the face of growing geopolitical risk. But whilst AI will play a role in products...
AI-led Transformation of the Professional & Financial Services Ecosystem
I recently gave a keynote talk at the Innovate UK / ESRC UK National Showcase: Next Generation Professional & Financial Services event in London, which brought together funded innovation projects in fintech, legal, accounting and insurtech with other practitioners...
AI Coding Means We Need Service & Experience Design More Than Ever
We are witnessing what looks like a major transition in the way we approach software development, and this brings both potential benefits and risks for organisations. But we should not think about this only as a new way to build apps and products. In a world where...
Who’s the Bot Now?
The launch of ChatGPT 4.5 last week was not so much a ‘breakthrough’ release as an expensive incremental improvement or consolidation of existing capabilities before the hotly anticipated GPT5. Simon Willison has a good roundup of reactions and testing,...
Beyond Simple Office Automation: The Rise of Super Operators
As always, there is a lot going on this week - or at least being announced - in the field of AI that is relevant to firms and other organisations who are still working out their own use of the technology, from OpenAI’s promise of GPT4.5 leading to a multi-model...
Destruction, disruption, change and transition strategies
The words ‘change’ and ‘disruption’ are seen by many within the tech sector as unalloyed good, but there are many situations where seeing a problem and breaking down the old system are easier by orders of magnitude than building something new in its place. And of...