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Recent Blog Posts
Asking Better Questions
Two very impressive demonstrations of GenAI capabilities have caused a stir in recent days, and they both challenge our assumptions and precepts about the art of the possible. Playing the classic video game DOOM on devices is the new ‘Hello World’ of programming, and...
Visibility and Legibility in the Connected Company
One overlooked benefit of AI and smart technology is its potential to solve the problem of coordinating work and related communications in large, complex organisations. We have studied better alternatives to the cascading hierarchy for decades, and in the hands of...
Don’t Let the AGI Soap Opera Overshadow the Practical Applications of Enterprise AI
I ran a small GenAI teaching experiment last week, asking 9 groups of South African executives to develop detailed customer personas for a finance product through dialogue with Anthropic's Claude LLM. The results were genuinely interesting, and some groups were able...
How Could AI Agents Improve The Co-ordination of Work?
In large organisations today, the dominant form of work co-ordination is still old-fashioned ‘manual’ management and meetings, despite the existence of accessible, simple technologies that could solve this problem more effectively. As The Atlantic’s Derek Thompson...
Small is Beautiful: Cats vs Megamind
In Don’t Fear the Coming Trough of AI Disillusionment, in January, I wrote: “I believe what is emerging in enterprise AI has the potential to accelerate the path towards smart organisations that go beyond the limits of the C20th corporation. But first, we will need to...
How Apple’s late entry could advance multi-agent AI in the enterprise
Enterprise AI Adoption Update Last week saw the publication of an interesting research report from the Asana Work Innovation Lab and Anthropic, which surveyed 5000+ individuals in the UK and USA to assess the current state of AI adoption in the enterprise. The report...