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Recent Blog Posts
The Token Apocalypse & Agentic Ecosystem Design
The path towards reliable agentic AI infrastructure in the enterprise continues to offer up new surprises, and the recent panic around token costs is a case in point that has focused minds on the cost-benefit analysis of different models. But perhaps model choice is...
Context, Codification & Cognitive Capabilities
Context & Codification are still hard problems A lot of enterprise AI investment has gone into models and prompt quality. But there is a growing body of evidence that points to the main constraints on reliability, cost, and organisational capability still being...
Don’t Outsource Agentic Capability Design
For the past couple of weeks, I have been interviewing senior function heads and operational leaders in a large hi-tech firm as part of an AI literacy programme. What struck me most was not their enthusiasm for AI, but the degree to which they already know what they...
Agents are Easy; the Agentic Enterprise is Not
Agentic AI is showing great promise in coding and personal productivity, but the shift from personal to organisational agent usage in the enterprise is harder and more complicated than it looks. It also heralds a profound shift in what we consider to be ‘work’ and...
CHROs as Systems Architects not Programme Owners
Enterprise AI-led transformation is changing the focus of most leadership roles to a greater or lesser extent, but one of the most impacted is likely to be the HR function and CHRO roles in particular. CHROs are being asked to lead AI transformation, ensuring...
Embrace the Human to Overcome the AI Capability Absorption Gap
The Capability Absorption Gap in enterprise AI is widening, not narrowing, as model and tool development outstrips the ability of incumbent business leaders to adapt to what it makes possible. Adoption programmes are not cutting it, and their focus on getting people...