The greatest challenge for today’s leaders is how to upgrade their organisation’s operating system.
Agility, adaptability and connected innovation are hard to achieve within divided structures.
In a software-driven world, organisations need to become more like software to evolve.
We help design, develop and run your organisational operating system.
We look at five key dimensions of the organisational operating system.
Our diagnostic health bot asks questions and gathers data to create a real-time picture of progress towards becoming an agile, adaptive organisation. We use this information to create custom learning journeys and suggest new management techniques to address weaknesses.
We map digital capabilities and talent, identifying gaps that are priorities for action, and help create distributed agile transformation systems to make change routine.
Shared digital leadership and strategy are key to making sure all stakeholders are aligned and helping build the connected capabilities the organisation needs.
Structure
What is getting in the way of connected, agile working? How can we create real-time co-ordination & communication structures that are faster and more reliable than hierarchy?
Culture
An agile organisation needs more openness, accountability and psychological safety for people to step up and own their work. How can we test for these attributes and what interventions can help?
Practice
Shifting from a process view of the world to a service-oriented approach is key to continuous improvement. How can we make operations more collaborative, data-driven and service-focused?
Technology
How can we better integrate our workplace technologies to connect, standardise and automate the boring bits, whilst freeing up people to focus on value-added activities?
Leadership
What does leadership look like in a digital, networked world? How can leaders not just drive incremental improvements, but create the conditions and the platform for exponential success?
At the leadership level
We work with digital leaders to map digital strategy, capability gaps, and cultivate a network of digital guides across the organisation; we also deliver in-depth digital leadership learning and development programmes.
At the platform level
We map the capabilities, services and skills of emerging agile teams, and help assemble them into a service platform that the whole firm can use. We also help design and implement key platform elements starting with a digital learning hub.
At the team level
We help switch from a process-centric work system to a more agile and service-centric approach, identify scope for automation or standardisation of these services, and then create the interfaces and connections with other teams to work better together.
The Fabric of the Org is Links Not Bricks
This week we look forward to the looming battle between office and "remote" working and ask what we can learn from Reddit and gamers about collaboration. Ronald Coase Reversed Earlier this week, I completed the content planning phase for an extensive leadership...
Mind Your Language
In this edition, Livio looks at some of the subtler communication challenges we rarely focus on in digital change programmes. What's in a word? I never cease to be amazed by the speed with which certain terms spread across all sorts of business communities, eventually...
Siloed Capability Development Cancels Out Transformation Advantage
How can we work to build a truly developmental organisation, allowing new capability development to be for everyone, not just those closest to the customer? With any transformation effort, it makes sense to target meaningful organisational capabilities rather than...
World-Building in Hybrid Organisations
How can we move beyond 'managing' one-size-fits-all workplace culture and think about world-building or cultivating a hybrid ecology in the post-lockdown period? Can online working reach escape velocity? The debate about whether - and how - to return to the office...
Digital Talent: An Emergent Approach
How can HR functions adopt a more creative, targeted approach to developing home-grown digital talent? The digital people challenge The digital skills gap was already widening fast before COVID-19 struck, as this World Economic Forum report shows. Since then, the 1-2...
More Thoughts on the Digital Leadership Gap
This week, Lee reflects on the leadership reform agenda we need to pursue to unlock the productivity gains we hope to see from digital innovation. Somewhere over the rainbow? It feels like there is so much potential value just over the horizon - such an opportunity to...