The greatest challenge for today’s leaders is how to upgrade their organisation’s operating system.
Agility, adaptability and connected innovation are hard to achieve within divided structures.
In a software-driven world, organisations need to become more like software to evolve.
We help design, develop and run your organisational operating system.
We look at five key dimensions of the organisational operating system.
Our diagnostic health bot asks questions and gathers data to create a real-time picture of progress towards becoming an agile, adaptive organisation. We use this information to create custom learning journeys and suggest new management techniques to address weaknesses.
We map digital capabilities and talent, identifying gaps that are priorities for action, and help create distributed agile transformation systems to make change routine.
Shared digital leadership and strategy are key to making sure all stakeholders are aligned and helping build the connected capabilities the organisation needs.
Structure
What is getting in the way of connected, agile working? How can we create real-time co-ordination & communication structures that are faster and more reliable than hierarchy?
Culture
An agile organisation needs more openness, accountability and psychological safety for people to step up and own their work. How can we test for these attributes and what interventions can help?
Practice
Shifting from a process view of the world to a service-oriented approach is key to continuous improvement. How can we make operations more collaborative, data-driven and service-focused?
Technology
How can we better integrate our workplace technologies to connect, standardise and automate the boring bits, whilst freeing up people to focus on value-added activities?
Leadership
What does leadership look like in a digital, networked world? How can leaders not just drive incremental improvements, but create the conditions and the platform for exponential success?
At the leadership level
We work with digital leaders to map digital strategy, capability gaps, and cultivate a network of digital guides across the organisation; we also deliver in-depth digital leadership learning and development programmes.
At the platform level
We map the capabilities, services and skills of emerging agile teams, and help assemble them into a service platform that the whole firm can use. We also help design and implement key platform elements starting with a digital learning hub.
At the team level
We help switch from a process-centric work system to a more agile and service-centric approach, identify scope for automation or standardisation of these services, and then create the interfaces and connections with other teams to work better together.
Embracing Seasonality in Change Efforts
Some thoughts on long-haul change efforts and creating a more sustainable, seasonal approach. For years whilst providing coaching & mentoring, I have encouraged a cyclical, seasonal approach to tackling goals. Matching the overall energy levels & mood to how...
Teaching Leaders Product, Platform & Portfolio Thinking
Some thoughts on using product thinking and tools within leadership development programmes Emergent Exponential Effects One of the most exciting aspects of the digital economy is its exponential nature, and the fact that small ideas, products and teams can potentially...
Digital Adoption as a Driver for Change
Some notes and links on why top-down change initiatives still fail and some glimpses of a more emergent approach focussed on digital adoption. Plus ça change? It’s been exactly seven years since Gary Hamel and Michele Zanini argued that: 'continuous improvement...
Accelerating Leadership Development for Distributed, Hybrid & Remote Teams
Some thoughts on how we need to up our learning and development game when it comes to teaching and supporting managers in trying to succeed with hybrid working Business schools still playing catch-up The EdTech space is hot and getting hotter 🔥 both for direct to...
Agile for All
Some reflections on the path agile is taking to adoption through organisations, drawing on some recent experiences and pain points. When organisations begin exploring agility as a key capability, there is a fairly well trodden path of discovery, until efforts stall...
Online Identity & Trust-Building 101
In this edition, Livio considers some of the basic steps that leaders need to take to improve their visibility and credibility using digital workplace platforms. Friends reunited Last week, we invited our friend Katharina Krentz to introduce a selected management...