The greatest challenge for today’s leaders is how to upgrade their organisation’s operating system.
Agility, adaptability and connected innovation are hard to achieve within divided structures.
In a software-driven world, organisations need to become more like software to evolve.
We help design, develop and run your organisational operating system.
We look at five key dimensions of the organisational operating system.
Our diagnostic health bot asks questions and gathers data to create a real-time picture of progress towards becoming an agile, adaptive organisation. We use this information to create custom learning journeys and suggest new management techniques to address weaknesses.
We map digital capabilities and talent, identifying gaps that are priorities for action, and help create distributed agile transformation systems to make change routine.
Shared digital leadership and strategy are key to making sure all stakeholders are aligned and helping build the connected capabilities the organisation needs.
Structure
What is getting in the way of connected, agile working? How can we create real-time co-ordination & communication structures that are faster and more reliable than hierarchy?
Culture
An agile organisation needs more openness, accountability and psychological safety for people to step up and own their work. How can we test for these attributes and what interventions can help?
Practice
Shifting from a process view of the world to a service-oriented approach is key to continuous improvement. How can we make operations more collaborative, data-driven and service-focused?
Technology
How can we better integrate our workplace technologies to connect, standardise and automate the boring bits, whilst freeing up people to focus on value-added activities?
Leadership
What does leadership look like in a digital, networked world? How can leaders not just drive incremental improvements, but create the conditions and the platform for exponential success?
At the leadership level
We work with digital leaders to map digital strategy, capability gaps, and cultivate a network of digital guides across the organisation; we also deliver in-depth digital leadership learning and development programmes.
At the platform level
We map the capabilities, services and skills of emerging agile teams, and help assemble them into a service platform that the whole firm can use. We also help design and implement key platform elements starting with a digital learning hub.
At the team level
We help switch from a process-centric work system to a more agile and service-centric approach, identify scope for automation or standardisation of these services, and then create the interfaces and connections with other teams to work better together.
Online Identity & Trust-Building 101
In this edition, Livio considers some of the basic steps that leaders need to take to improve their visibility and credibility using digital workplace platforms. Friends reunited Last week, we invited our friend Katharina Krentz to introduce a selected management...
Colleague-First Experiences: Another Management Conundrum
Some reflections on EX, the role of managers in creating colleague-first experiences and the challenge of relentless change for all. Investment in colleague-centricity is finally catching up to customer-centricity. We have many more conversations with our clients...
Thanks For The Memory
This week, Livio digs into the central role that memory plays in all aspects of our work, as well as wider society. Memory is a powerful factor in shaping both individual and collective perceptions of pretty much everything we do, but in our field we often take its...
Learning, ‘Teachability’ and the Power of Evolutionary Trial & Error
Some reflections on the changes underway in executive education and the link to 'un-thinking' learning organisations and artificial intelligence. Learning and teachability In some ways, the pandemic lockdown has improved my travel and exploration of the world. I used...
It’s Highly Illogical, Captain
This week, Livio shares some thoughts and links on our brain's ability to make rational decisions and retain knowledge in the face of evolutionary and cognitive challenges. Behaving like apes Like many others in Europe, I recently took part in some tentative,...
Permission To Be Different
Cerys shares links and insights into teams and leadership, inspired by the launch of a major collaborative project. This week, much of our time has been occupied with the launch of a new collaborative squad, with ambitious goals, combining the Post*Shift team, a...