Organisational Network Analysis (ONA) is a powerful tool for mapping and visualising relationships within an organisation. It can reveal hidden patterns of interaction, collaboration, and knowledge transfer. Traditional hierarchy charts only show formal reporting lines, but ONA maps informal relationships that often drive real work. ONA can be conducted through surveys, email metadata, or digital exhaust from collaboration platforms.
There are three steps to conducting a DIY ONA. First, define the network by identifying the people involved and the relationships to be mapped. Second, collect the data. This can be done through a simple survey asking who people interact with, how often, and why. Third, visualise the network using software tools. The resulting map can reveal clusters of collaboration, isolated individuals, and key influencers.
ONA can provide valuable insights to improve collaboration, influence change, and increase efficiency. However, it requires careful planning and execution, and ethical considerations around privacy and consent are paramount. It’s not about monitoring individuals, but understanding the network as a whole.
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