Working with bureaucrats requires a unique set of skills, as their primary goal is to avoid making mistakes. They are not driven by profit or innovation, but by the fear of blame. This results in a slow, cautious approach that often frustrates those seeking quick decisions or radical change.
To succeed in a bureaucratic environment, one must understand and respect these motivations. Patience is key, as is the ability to present ideas in a way that minimises perceived risk. This often involves extensive documentation and meticulous attention to detail.
In addition, it is crucial to build relationships with those in the bureaucracy. This can be achieved by demonstrating reliability and consistency, and by showing an understanding of their concerns. This builds trust and credibility, making it more likely that your ideas will be accepted.
Lastly, one must be prepared to compromise. Bureaucrats rarely accept new ideas without modification, so it is important to be flexible and willing to adapt. This does not mean sacrificing your vision, but rather finding a way to align it with the needs and fears of the bureaucracy.
In essence, working with bureaucrats is an art and a skill that requires patience, understanding, and flexibility. It is not easy, but with the right approach, it can be a rewarding and successful endeavour.
Go to source article: http://sethgodin.typepad.com/seths_blog/2009/07/the-art-and-skill-of-working-with-bureaucrats.html