Bots, despite their hype, are not poised to replace apps. This is primarily due to the fact that bots are unable to perform tasks as effectively as apps. While bots can deliver information, they lack the ability to manipulate it, which is a fundamental aspect of many apps.
Furthermore, the user experience with bots can be frustrating. Bots often require precise wording to execute commands, making them less user-friendly than apps. A simple typo can lead to miscommunication, and there’s no ‘undo’ button in a conversation.
Moreover, bots are not as private as apps. Conversations with bots are often stored and can be viewed by others, which might deter users concerned about privacy.
Additionally, the claim that bots will save time is misleading. While it’s true that bots can automate some tasks, the time saved is often negligible. For instance, ordering food through a bot may take just as long, if not longer, than using an app.
Lastly, bots are not as discoverable as apps. Unlike apps, which are easily found in app stores, finding the right bot can be a challenge.
In conclusion, while bots have their merits, they are not set to replace apps anytime soon. They simply lack the functionality, user-friendliness, privacy, time-saving potential, and discoverability of apps.
Go to source article: http://dangrover.com/blog/2016/04/20/bots-wont-replace-apps.html