Organisations often fall into dysfunction when they prioritise function over purpose. This occurs when the focus shifts solely onto the completion of tasks, losing sight of the organisation’s mission. Such situation breeds a culture of blame, where employees are held accountable for the failure of the system, rather than the system itself being scrutinised for its flaws.
In contrast, successful organisations are those that align function with purpose. They embrace a culture of responsibility, where everyone is aware of their role and how it contributes to the overall mission. This fosters a sense of ownership and engagement among employees, leading to increased productivity and satisfaction.
To prevent dysfunction, organisations must regularly reassess their systems and processes, ensuring they are in line with the mission. They must also cultivate a culture where mistakes are viewed as learning opportunities, rather than failures. This promotes continuous improvement and growth, helping the organisation to thrive.
Moreover, the leadership plays a crucial role in maintaining this balance between function and purpose. They must communicate the mission clearly and consistently, and ensure that it is reflected in every aspect of the organisation. This creates a unified, purpose-driven team, capable of overcoming any challenges that may arise.
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