Interesting things we have found this week about building 21st Century business

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SOCIETY

Technology empowered movements and what new power looks like (video).

This piece in HBR suggests governments are leading the way in some areas of online social innovation.

 

TECHNOLOGY

Historian George Dyson on Google as “Turing’s Cathedral” and how the company is building for the future.

Joel Monger on how Blockchain could transform the internet’s application stack.

Interesting application of Masahiro Mori’s ‘Uncanny valley model‘ to describe reactions to more or less robotic customer services.

 

TOOLS AT WORK

How El Mejor Trato, a South American travel comparison site, got rid of email.

Slack, currently the fastest-growing workplace communication tool, is revising its privacy policy to allow companies to request every message their employees send on the service.

New app, Nimble, is a Trello like social hiring tool.

 

MEASURING PERFORMANCE

Detailed video covering how Google sets OKRs (Objectives and Key Results).

A white paper from Betterworks on setting OKRs.

Niels Plaeging on moving from fixed to relative performance contracts.

 

FROM THE ARCHIVE

Second-wave adopters are coming. Are you prepared? (2009)