IBM’s engineering team utilises Slack, a collaboration hub, throughout their development lifecycle, enhancing productivity and communication. Slack channels enable teams to organise their work, with each project having a dedicated channel. This ensures that all necessary information is in one place, making it easily accessible to team members.

The IBM team uses Slack’s search function to quickly locate information, reducing time spent on searching emails or documents. Slack’s integration with other tools such as GitHub and Jira also streamlines workflows. For instance, when a pull request is made in GitHub, a notification is sent to the relevant Slack channel.

Slack also facilitates communication between teams. IBM engineers use shared channels to collaborate with external partners, while internal communication is enhanced through direct messages and group conversations. This encourages transparency and speeds up decision-making processes.

Slack’s flexibility is another advantage for IBM. Teams can customise their workflows, and Slack’s API allows the creation of custom integrations. This has led to the development of an IBM-specific bot that automates routine tasks, freeing up time for more complex work.

Overall, Slack’s features and integrations have improved IBM’s engineering processes, fostering collaboration, streamlining workflows, and enhancing productivity.

Go to source article: https://slackhq.com/how-the-engineering-team-at-ibm-uses-slack-throughout-the-development-lifecycle-de1baff50fe8