Chatbots are evolving from simple customer service tools to complex mental health aids. Woebot, an AI-powered chatbot developed by Alison Darcy, a Stanford psychologist, offers cognitive behavioural therapy (CBT) to users. It helps manage mental health by providing a friendly, non-judgmental space for individuals to express their feelings.
Another chatbot, Wysa, uses AI to offer emotional support, helping users manage stress and anxiety. Developed by Jo Aggarwal and Ramakant Vempati, Wysa has been used by over a million people worldwide. It offers personalised mental health support, using AI to understand users’ emotional states and provide appropriate responses.
Meanwhile, X2AI, a company specialising in AI for mental health, has developed multiple chatbots including Karim, a chatbot designed to help Syrian refugees cope with psychological stress. These chatbots are not intended to replace human therapists, but to provide immediate support and guidance, particularly in situations where professional help is not readily available.
While there are concerns about privacy and efficacy, these chatbots are making mental health support more accessible. They offer a promising future for AI in mental health, providing immediate, personalised, and stigma-free support.
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