Edalco Services, a Canadian utility construction company, has revolutionised its operations by implementing radical changes. The company discarded its traditional hierarchical structure and introduced a flat organisational model, with employees given the freedom to make decisions. This approach has resulted in increased employee engagement, productivity, and financial performance.

The transformation began with an experiment involving a small team, which was given the autonomy to manage its work. The successful outcome of this experiment led to the company-wide adoption of the model. The company also introduced a profit-sharing scheme, where 50% of the net profits are distributed among employees. This has fostered a sense of ownership and commitment among the staff.

Edalco also encourages open communication and transparency. The financial data, including the profits and losses, are shared with all employees. This transparency has resulted in employees making cost-effective decisions. The company has also adopted a unique recruitment process where existing employees have a say in hiring decisions.

Edalco’s radical changes have not only improved its financial performance but also established a strong company culture based on trust, transparency, and autonomy.

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