Engati is a platform that offers automation and artificial intelligence solutions to businesses. It provides chatbots and live chat facilities, enabling efficient customer service and engagement. Besides, Engati’s automation tools facilitate workflow management, leading to increased productivity.
The platform’s artificial intelligence capabilities include machine learning and natural language processing. These features help in understanding and responding to customer queries more effectively. Additionally, Engati provides analytics and insights to help businesses improve their customer engagement strategies.
Engati also offers a ‘Cobots’ feature that allows for collaboration between humans and bots. This combination ensures a seamless customer experience, with humans stepping in when necessary.
Furthermore, Engati’s solutions are multilingual, supporting over 50 languages. This global reach ensures businesses can cater to a diverse customer base. The platform is easy to use, requires no coding, and offers free trials for businesses to test its capabilities.
Engati is thus a comprehensive solution for businesses looking to enhance their customer service and engagement using automation and artificial intelligence.
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