Emails, despite being a vital communication tool, are causing distress and reducing productivity. The ‘hyperactive hive mind’ workflow, where people rapidly exchange messages, creates a constant sense of urgency and pressure. This workflow is driven by convenience, not productivity, and leads to a fragmented and stressful workday.
Cal Newport, a computer science professor, proposes a solution: scheduled, focused work periods without email interruptions. This method, although initially challenging, allows for more productive and less stressful work. It’s supported by the ‘attention residue’ theory, which suggests that switching tasks leaves a cognitive residue that reduces performance on the new task.
Companies are starting to recognise this issue and implement changes. Basecamp, a software company, has replaced the ‘hive mind’ workflow with set office hours and a tool that consolidates internal communication. Microsoft, on the other hand, is experimenting with ‘virtual commutes’ and meditation breaks to combat email stress.
The rise of remote work due to the pandemic has amplified these problems but also created a window for change. As we rethink our work habits, there’s an opportunity to move away from the stress-inducing email culture and towards a more focused, productive, and satisfying way of working.
Go to source article: https://www.newyorker.com/tech/annals-of-technology/e-mail-is-making-us-miserable