Diane Krisciunas, Deputy Chief Information Officer at GSK, shared her insights on digital transformation at the recent CIO Digital Summit. She highlighted the importance of a shared vision, agility, and continuous learning in driving digital change. A shared vision, according to Krisciunas, is crucial for aligning the entire organisation towards a common goal. It ensures everyone understands the ‘why’ behind the transformation, making it easier to navigate change.
Agility is another key element. It’s not about speed, but about being able to pivot quickly in response to changes. This requires a robust digital infrastructure and a willingness to take risks. Krisciunas advises organisations to be ready to “fail fast and learn quickly.”
Continuous learning is the third critical factor. Digital transformation is a journey, not a destination. It requires constant learning and adaptation. For this, Krisciunas recommends a culture that encourages curiosity and experimentation. She also emphasises the importance of diversity and inclusion in driving innovation.
Krisciunas also touched on the role of leadership in digital transformation. Leaders need to be visible and engaged, showing empathy and understanding of the challenges their teams face. They should foster a culture of openness, where employees feel comfortable sharing their thoughts and ideas. This, she believes, will help organisations navigate the complexities of digital transformation successfully.
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