Executives struggle with adopting artificial intelligence (AI) due to a lack of understanding, trust issues, and the perception of threat to jobs. Despite AI’s potential to improve business outcomes, many leaders remain sceptical of its benefits. This reluctance can be attributed to a lack of knowledge about AI and its applications, and a fear of the unknown.
Trust issues also play a significant role. Many executives are wary of AI decisions, particularly when they can’t understand or predict them. This lack of transparency, known as the ‘black box’ problem, makes AI adoption challenging.
Furthermore, there’s a perception that AI will result in job losses, creating resistance among employees. While AI can automate some tasks, it also creates new roles and opportunities, a fact often overlooked.
To overcome these barriers, organisations need to educate their leaders about AI, its benefits, and its limitations. They should also develop a robust AI strategy that includes clear guidelines for use, transparency in decision-making, and a plan for workforce transition. By doing so, they can leverage AI to drive innovation, improve efficiency, and gain a competitive edge.
Go to source article: https://sloanreview.mit.edu/article/why-executives-cant-get-comfortable-with-ai/