In my work with organizations trying to move to remote work and specifically async work, I’ve noticed they often encounter the same initial challenge: getting rid of calls.

Here’s what usually happens: the company is heading toward being remote first, and has decided to adopt async work practices to get more flexibility, efficiency, work-life balance, and get ready to scale up further. They have good discussions, identify good tools, reshape some guidance, identify incremental steps to introduce the change, and maybe they have already a pilot program that has been successful. Then… the adoption stalls.

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