Whereas HR professionals used to see AI as novel and a bit unnerving, the technology is now commonplace in the HR landscape and starting to deliver real business benefits, with core HR platforms quickly evolving.
Josh Bersin, founder and CEO of The Josh Bersin Company, says that it took time for HR professionals to see where AI could fit into a business, but now many have seen real Return on Investment (ROI). This in turn has led to a transformation in the HR department itself, which is now reorganizing to make the most of the technology.