For too long, the vast majority of humanity has been left out of the business equation, says the Dean of EHL Hospitality Business School, Dr Achim Schmitt. Now educators need to play their part in driving a new, more human-centric approach.
I’ve always been interested in the human dimension to business. In my days as a business turnaround consultant, I never understood how companies thought they could just cut jobs, cut costs and retrench, and expect things to improve without investing in their people at the same time and building up the company from its roots.