Your AI-powered customer support bot is handling thousands of tickets daily. It’s a rockstar for straightforward queries, but it fumbles when things get complicated. Frustrated customers escalate…
Your AI-powered customer support bot is handling thousands of tickets daily. It’s a rockstar for straightforward queries, but it fumbles when things get complicated. Frustrated customers escalate issues, and your human team is left to clean up the mess. Here is the solution with RLHF 2.0