An interview with ServiceNow CEO Bill McDermott about his life story, leadership, and why ServiceNow is the right platform for enterprise AI agents.
This week’s Stratechery Interview is with ServiceNow Chairman and CEO Bill McDermott. McDermott has had a long and storied career, including climbing to an executive position at Xerox, becoming President of Gartner and Executive Vice President at Siebel Systems, before taking over and transforming SAP America. McDermott’s success resulted in him becoming the first American co-CEO (and later CEO) of SAP in 2010. After leading a successful transition to the cloud, McDermott left SAP in 2019 to become the CEO of ServiceNow.