I’ve been thinking lately about what happens when AI agents stop being something that a few people experiment with and become a normal way of doing work inside a company.
The user experience is already surprisingly good. I can ask Claude or ChatGPT to inspect something, write some code, search through documents or interact with other applications. With a little configuration, an agent can use Slack, GitHub, Jira or whatever else I happen to need.
The problems start when I want to treat this as infrastructure.