Government as a platform (GaaP) is a concept that reimagines the role of government in the digital age. Rather than acting as a monolithic provider of services, a platform government serves as a foundation upon which services can be built and delivered by various entities. This approach allows for greater flexibility, efficiency, and innovation in public service delivery.
GaaP is not just about technology, but also about organisational change and design. It involves shifting from siloed, department-centric models to a more user-centric, holistic approach. This requires a change in mindset, processes, and culture within government organisations.
The platform model also necessitates the creation of standardised, reusable components that can be used across different services. These components are open and interoperable, allowing for seamless integration and collaboration. They also promote transparency and accountability, as they are subject to public scrutiny.
However, the implementation of GaaP is not without challenges. It requires significant investment in infrastructure, skills, and technology. It also requires a commitment to openness, collaboration, and user-centric design, which may be difficult to achieve in traditional government settings. Despite these challenges, GaaP holds great potential for transforming public service delivery in the 21st century.
Go to source article: https://medium.com/platform-land/a-working-definition-of-government-as-a-platform-1fa6ff2f8e8d