The 21st century organisation requires a shift in management style to adapt to the changes brought on by globalisation and technology. Traditional hierarchical structures are becoming less effective, making way for more flexible and collaborative models.

The new model emphasises the importance of knowledge workers, individuals who use their intellect to create value. These workers need autonomy to innovate and generate new ideas. Managers, therefore, should act as coaches rather than commanders, providing guidance and support rather than strict directives.

Organisational culture is another key factor. A culture that encourages learning, openness, and innovation can foster a more productive and engaged workforce. This includes promoting diversity and inclusion, which can bring a wider range of perspectives and ideas.

Technology also plays a crucial role. It not only facilitates communication and collaboration but also allows organisations to capture and analyse data, leading to more informed decision-making.

Finally, the 21st century organisation needs to be agile, able to respond quickly to changes in the market or environment. This requires a flexible structure, a culture of continuous learning, and the ability to leverage technology effectively.

In essence, managing the 21st century organisation involves a shift from command and control to coaching and collaboration, fostering a culture of learning and inclusion, leveraging technology, and maintaining agility in a rapidly changing environment.

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