SAP’s Chief AI Officer, Philipp Herzig, outlines the company’s AI strategy for 2024, underlining the connection between AI and cloud computing. The strategy focuses on three core areas: embedding AI into SAP’s software suite, creating AI business services, and developing AI for industries. Herzig emphasises the necessity of cloud computing for AI, as it provides the data and computational power required for AI systems.
SAP is also prioritising ethical AI, ensuring transparency and fairness in its AI systems. The company is working on an AI ethics framework and guidelines, aiming to prevent biases in AI decision-making. Herzig highlights the importance of understanding the data used in AI systems to prevent bias and ensure fair outcomes.
The rise of AI is also leading to a shift in skills, with a growing demand for data scientists and AI experts. SAP is addressing this through various initiatives, including training programmes and partnerships with universities. The company is also focusing on AI literacy, aiming to enable everyone in an organisation to understand and use AI effectively.
SAP’s AI strategy is underpinned by a belief in the transformative power of AI, with Herzig stating that AI will redefine every industry. The company is aiming to lead this transformation, leveraging its expertise in business processes and data to drive AI innovation.
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