The first wave of digital transformation was about adding digital capabilities to existing structures; the next is about creating natively digital and connected structures that operate more like software.

It is time to upgrade our organisational operating systems

Change is hard, but it is unlikely to stop any time soon. Instead of big bang change programmes, we need to make distributed, agile transformation part of the agenda for all teams and organisational units.

Distributed, agile transformation makes change routine

How can we overcome the culture of ‘learned helplessness’ surrounding digital technology in the workplace, and give people opportunities to help themselves and each other?

Bridging the skills gap in the digital workplace

Recent Posts

Let’s (Not) Make Bots In Our Own Image

Let’s (Not) Make Bots In Our Own Image

Approximation & Interpolation It is impossible to ignore the wave of excitement, hype and alarm that the launch of ChatGPT - and its recent adoption by Microsoft as an enhancement to its Bing search engine - has created in the past couple of weeks. Co-founder Sam...

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Fail, Learn and Repeat. Or not really?

Fail, Learn and Repeat. Or not really?

Photo by Tingey Injury Law Firm on Unsplash Should we always encourage failure-as-learning, and when might this risk de-motivate individual contributors, asks Sebastian Kowalski in this Link*Log. Learning by iterating is not the same as accepting overall failure At...

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Little Helper, not Big Brother

Little Helper, not Big Brother

Photo by Jan Huber on Unsplash Amid the AI hype and fear-mongering, there is value today in creating augmentative little helpers in the workplace, rather than trying to simply replace people. We make our tools, and our tools destroy us in a robot uprising make us Amid...

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Gather more data, understand less…

Gather more data, understand less…

Some thoughts on why orgs find data capabilities and leveraging insights so hard, despite years of investment and initiatives. There probably isn’t a single organisation that has not had a clear strategic imperative to do more with its data in recent years....

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One Final Mission for the Middle Management Brigades?

One Final Mission for the Middle Management Brigades?

The so-called 'squishy middle' of management is often perceived as a barrier to transformation, but what if we engaged this layer as change agents? Good management gets a bad rap Ed Zitron’s critique of lazy back-to the-office articles in the media starts from the...

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