‘Can a machine do this job?’ is the wrong question

The automation question — can a machine do this job? — would never have predicted the laundress’s decline. No robot could walk to the well and handwash linens. But the washing machine did not need to. The self-service question — can the customer do without this job? — would have predicted it. If we keep asking the first question about AI, we will keep looking in the wrong place.

Go to Source