The 2018 Tech and Generation Report reveals that the legal sector is witnessing a significant shift in the role of business services. The report, based on a survey of over 80 law firms, highlights an increasing focus on technology, with 95% of firms investing in tech training for their business services staff. This shift has been driven by the changing demands of younger lawyers, who are eager to utilise technology to improve efficiency.

Despite this, the report indicates that 60% of firms do not have a dedicated tech training budget. This suggests a disconnect between the desire to implement technology and the necessary investment to do so effectively.

The report also highlights a generational divide, with younger lawyers more open to new ways of working and older lawyers more resistant to change. This has led to a ‘tech generation gap’, which is proving to be a significant challenge for law firms.

In terms of recruitment, the report found that firms are increasingly looking for candidates with tech skills, with 65% of firms stating that they would be more likely to hire a candidate with tech skills than one without. This indicates a shift in the skills required for legal roles, reflecting the growing importance of technology in the sector.

Overall, the report suggests that technology is reshaping the legal sector, driving changes in training, recruitment and working practices. However, it also highlights the challenges that firms face in adapting to these changes, particularly in terms of training and the generational divide.

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