Mike Bracken, the former head of the Government Digital Service (GDS), has left a significant legacy in the form of a digital-first approach to government services. His departure has led to speculation about the future of the GDS and its digital transformation agenda. Despite Bracken’s departure, the GDS has continued to work on its digital transformation projects, with a focus on building platforms for government services.

The GDS is currently working on four major platforms: GOV.UK Verify, GOV.UK Pay, GOV.UK Notify, and GOV.UK Platform as a Service. These platforms aim to provide a unified and streamlined experience for users interacting with government services online. The GDS is also working on a fifth platform, Government as a Platform (GaaP), which aims to provide a shared digital infrastructure for government departments.

However, the GDS faces challenges in implementing these platforms. There are concerns about the GDS’s ability to deliver on its promises, especially given the departure of Bracken. Additionally, there is resistance from some government departments to the GDS’s digital transformation agenda. Despite these challenges, the GDS remains committed to its digital-first approach and continues to work on its digital transformation projects.

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