Digital leaders are increasingly relying on technology as a co-pilot, but this demands careful navigation. There’s a risk of technology becoming a driver rather than a facilitator, leading to potential issues with governance, ethics, and human interaction. Emphasising the role of technology as an aid, rather than a substitute for human judgement, is crucial.
The pandemic has accelerated digital transformation, but the speed at which it has happened has also led to a lack of preparation and planning. This has resulted in a lack of understanding of the potential risks and challenges associated with new technologies.
Artificial Intelligence (AI) and Machine Learning (ML) are two areas where this risk is particularly high. These technologies are complex and can sometimes operate in ways that are not fully understood, even by their creators. This can lead to unintentional bias and other issues.
To mitigate these risks, digital leaders need to ensure that they have robust governance structures in place. This includes having clear guidelines for the use of AI and ML, as well as processes for monitoring their use and addressing any issues that arise.
Digital leaders also need to remember the importance of the human element. Technology should be used to enhance human capabilities, not replace them. This means that digital leaders need to focus on upskilling their workforce and ensuring that they are equipped to work alongside new technologies.
Overall, the use of technology as a co-pilot can bring many benefits, but it also requires careful navigation. Digital leaders need to strike a balance between embracing new technologies and managing the associated risks.
Go to source article: https://diginomica.com/digital-leaders-copilot-technology-demands-careful-navigation