Digital transformation necessitates organisations to unlearn old practices and embrace new ones. This process of ‘organisational forgetting’ is crucial for companies to stay competitive in a rapidly evolving digital landscape. It involves discarding outdated business models and technologies, and adopting innovative approaches.

Success in digital transformation is not merely about implementing new technologies but also about changing the organisational culture. This includes promoting a culture of learning and unlearning, fostering a growth mindset, and encouraging risk-taking.

However, achieving this transformation is fraught with challenges. Resistance to change, lack of digital skills, and fear of failure are significant barriers. To overcome these obstacles, leaders must promote a culture of trust and provide the necessary support to their employees during the transition.

Furthermore, digital transformation should not be a one-off project but a continuous process of learning, unlearning, and relearning. This iterative process allows organisations to adapt to the ever-changing digital environment and stay ahead of the competition.

In summary, digital transformation is not just about adopting new technologies but also about forgetting old ways and fostering a culture of continuous learning and adaptation.

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