Digital transformation demands a shift in skillset for both individuals and organisations. This shift is crucial for survival in an era characterised by constant technological change. The first critical skill is learning how to learn, given the rapid rate of knowledge obsolescence and growth. The second is a deep understanding of networks and how they function, as networks are the new companies. The third skill is the ability to discern patterns, a skill which machines cannot replicate. This involves the capacity to synthesise information from different fields, ideas, and concepts.

In terms of organisational skills, the first is the ability to foster and maintain connections. This is vital in a networked world. The second is the ability to create and share knowledge. In the digital age, knowledge is a flow, not a stock. The third is the capability to work in transparent ways. This allows for better communication, learning from mistakes, and a more engaged workforce.

Finally, mastering the use of complex software systems is another essential skill. This involves more than just learning how to use the system. It requires understanding the underlying models and concepts. It is not just about doing things differently; it is about being different.

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