Leadership rudeness blindness is a phenomenon where individuals in leadership positions fail to recognise their own rudeness. This behaviour is often justified as a by-product of their competence and effectiveness. However, there’s a significant distinction between competence and effectiveness. Competence refers to the ability to perform a task, while effectiveness is about producing the desired result.
Leadership rudeness can have severe consequences on employees’ morale and productivity. It can cause stress, lower job satisfaction, and increase turnover rates. Despite these negative impacts, leaders often remain oblivious to their rudeness due to a cognitive bias known as the Illusory Superiority Complex. This bias leads individuals to overestimate their own abilities and underestimate their negative traits.
To combat this issue, leaders need to cultivate self-awareness and empathy. This can be achieved through regular feedback sessions, self-reflection, and mindfulness practices. Additionally, organisations should foster a culture of respect and politeness, where rudeness is unacceptable regardless of one’s position or competence. This not only improves the work environment but also enhances the overall effectiveness of the organisation.
Go to source article: https://intenseminimalism.com/2015/disassembling-leadership-rudeness-blindness-the-confusion-between-competence-and-effectiveness/