Salesforce’s Agentforce platform promises to dramatically simplify the development and capabilities of chatbots and copilots. Adam Evans, SVP Product,…
Salesforce’s new Agentforce platform introduces a new programming model for interconnecting and orchestrating workflows across special-purpose agents. To users, it will look like more capable chatbots that can interact with web apps and copilots that listen to calls. But the real magic is on the back end, where it could dramatically simplify application development, improve security controls, and make investigating and fixing problems easier.