Digital transformation is a critical path companies must tread to stay competitive. A digital factory approach, where a dedicated team focuses on digital initiatives, can accelerate this transformation. A digital factory’s success hinges on its design, focusing on speed, scale, and value. Speed is about rapid experimentation and learning, while scale relates to expanding successful initiatives across the organisation. Value is about ensuring digital initiatives contribute to business goals.
To achieve these, a digital factory must be structured around multidisciplinary teams, with clear roles and responsibilities. Teams should focus on user-centric design, agile working methods, and data-driven decision making. They should also be empowered to make decisions and have access to necessary resources.
While setting up a digital factory, companies may face challenges like resistance to change, lack of digital skills, and difficulty in scaling up. To overcome these, companies should focus on creating a culture that embraces digital, invest in upskilling their workforce, and establish clear governance structures.
Successful digital factories have demonstrated significant improvements in customer experience, operational efficiency, and business model innovation. They have also helped companies to stay competitive in an increasingly digital world.
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